General Terms and Conditions

Of the Meta House Goethe-Zentrum Phnom Penh, Sothearos Bld. 37, Phnom Penh (Goethe-Zentrum oder We), for course and exam bookings.

TABLE OF CONTENTS

  1. Scope
  2. Formation of contract
  3. Prices
  4. Payment
  5. Special terms for participation in courses and examsa. Course groups
    b. Booking changes and cancellations in the case of residential courses and exams
    c. Due date and payment
    d. Scope of services
    e. Duties of course participants and examinees
    f. Copyright
    g. Delivery of the certificate
  6. Right of cancellation
  7. Statutory warranty
  8. Limitation of liability1. SCOPE
    The following General Terms and Conditions (GTCs) shall apply to all contract relations between the Goethe-Zentrum and and consumers or entrepreneurs that book services (residential courses and exams)for a fee. The contract takes effect, after a money transfer to our bank account or through paying in cash.2. FORMATION OF CONTRACT
    The contract is subject to the proviso that
    • the participant has reached the minimum age referenced in the product description.
    • in the case of group corpses and group tests, the minimum course participant number indicated is reached.
    • In the case of exams: we admit the examinee.

    In these cases, we will refund the course/ exam fee.
    The languages in which the contracts may be concluded are German, English and Khmer.

    3. PRICES
    In respect of course and exams, the prices referenced on our website at the time of registration shall apply.

    4. PAYMENT
    The payment can be done in cash or through bank transfer.Transfers from foreign banks have an extra fee of 35$.

    5. SPECIAL TERMS AND CONDITIONS FOR PARTICIPATION IN COURSES AND EXAMS

    a. Course groups
    Allocation to any course level will be done by our language course office through a written or oral placement test.

    b. Booking changes and cancellations in the case of residential courses and exams
    Booking changes or cancellation of already paid courses or exams is permitted only in exceptional cases with the consent of the Goethe-Zentrum.

    Fee for booking change
    Residential courses      30$
    Exams                            30$

    Fee for cancellation
    Up to 1 day before course begins        30$ for courses or exams
    After course begins                                100% of course fee, 100% of exam fee

    c. Due date and payment
    The respective fee must be paid before the courses and/or exams starts.

    d. Scope of services
    The course fees cover your course participation, the course book, correction and comment on written work and tests, academic assistance and the issuing of course certificates.
    Exam fees cover the issuance of a certificate.

    e. Duties of course participants and examinees
    Participants in residential courses

    • shall themselves ensure, at their own cost and expense, that their presence at the location is legally authorized and that they hold a visa required for this purpose.
    • shall bear responsibility for concluding policies of health, accident, liability and household goods insurance themselves.
    • shall comply with the course and house rules applicable at the institutes .

    f. Copyright

    All of our course and test material is protected by copyright. Course participants are merely granted a simple, non – transferable licence for their personal use in connection with their participation in the course. In particular, course participants are not permitted to copy course or test materials for third parties, to make the foregoing available, to upload them to the internet, whether for consideration or gratuitously. Infringements of copyright may be prosecuted under criminal law.

    g. Delivery of the certificate

    It takes a maximum of 4 – 5 weeks until the certificate is delivered after the exam date. 

    6. RIGHT OF CANCELLATION
    Consumers are entitled to exercise the statutory right of cancellation. Entrepreneurs are granted no voluntary right of cancellation.

    7. STATUTORY WARRANTY
    The statutory law governing liability for defects shall apply.

    8. LIMITATION OF LIABILITY
    In respects of claims based on damages caused by us, our legal representatives or vicarious agents, we shall bear liability according to Cambodian Law

    • in the case of injury to life, limb or health
    • in the case of breach by intentional acts or gross negligence
    • in the case of express warranties, if agreed

    In all further and other respects, we disclaim all liability for damages.